Calligraphy image "Creative"

A product designer who creates a seamless & streamlined experience with the Omotenashi spirit

QUICK FACTS

Currently leading research & design at startups - Anise Health and Cledge

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Master's degree - Human-Centered Design & Engineering at UW

Proud career pivoter from customer service - Japanese airline, ANA

Omotenashi

[おもてなし]

It is a term representing Japanese hospitality; the art of understanding, anticipating, and offering more than is expected while maintaining the direction and purpose. For me, Omotenashi is a
secret spice that completes a streamlined experience. I design with this mindset, going above and beyond to create a delightful experience with extra care.

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Microsoft

Helping patients cultivate better primary care relationships

Service Design

Product Design

0-to-1

Patient Portal

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Premera Blue Cross

Understanding post-COVID virtual care

UX Research

Design Strategy

CX

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Social Impact Board

Responding to the immediate needs of refugee resettlement

Product Design

0-to-1

Kiosk App

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Duolingo

Enhancing the new writing system learning experience

Usability Testing

Design Research

Browser-Based App

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Seattle Central College

Helping student navigate college during pandemic

User-Centered Design

Web Design

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Northwest Energy System Symposium

Intuitive and engaging design for online presence

Web Design

UX/UI

Coming Soon!